Problem setting up the app

Switch off the machine and start the process again

If you are part way through the set up and have a problem, please switch off your machine, sign out of the app and the start the process from the beginning.

• I cannot see my purifier in the list of available networks
• 'Incorrect password' for purifier Wi-Fi

• Please select the appropriate option

  
  I can't find the purifier's network
• Failed connection - no ticks
• Failed connection - three ticks
• Failed connection - two ticks
• Failed connection - one tick
• Back