No ticks
Has the Wi-Fi mode timed out?
Your appliance will remain discoverable for 30 minutes. Press and hold the power button on your machine for 5 seconds to retry.
Is the Wi-Fi connection working with other devices?
Try to connect to the WiFi network with another device such as your phone or tablet.
If other devices cannot connect then check that the appliance is not too far away and is within range of the router. Contact your Internet Service Provider or router manufacturer for further troubleshooting.
Are there too many devices connected to your network?
The number of simultaneous connections to the network may be limited by your router manufacturer or Internet Service Provider.
Disconnect a device connected to your network by disabling WiFi or switching it off.
Try to connect your appliance to the network again.
If this works, contact your router manufacturer or Internet Service Provider to increase the allowed number of simultaneous connections to the network.
Is the SSID (network name) hidden?
The appliance cannot currently attach to a hidden SSID network. To use the appliance, unhide your SSID and attach your appliance.
The appliance cannot connect to networks that have web portals that require an additional password to connect. For example hotel, airport or office networks.
Is MAC address filtering switched on?
This stops unknown devices connecting to your WiFi connection.
If you have this switched on, you will need to add the MAC address from your machines rating plate to your routers list of approved devices.
Is Wi-Fi privacy 'enabled'?
This stops devices talking to each other – you will need to disable WiFi privacy for the appliance to connect.
Are parental controls enabled?
Temporarily disable any parental control settings whilst setting up the appliance on the network.