Dyson V6 Support - Removing blockages from the Soft roller floor tool | dyson.co.nz
Dyson V6 Cord-free
Dyson V6 cordless vacuum cleaner

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Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • help@dyson.co.nz
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

Removing blockages from the Soft roller floor tool

Step 1 - Removing the floor tool from the wand

  • Disconnect the floor tool from the wand by pressing the release button.

 

Step 2 - Unlocking the brushbar end cap

NB: Beware of sharp objects when checking for blockages.

  • If you cannot clear an obstruction you may need to remove the brushbar.
  • Turn the floor tool upside down so the underside of the floor tool is facing you.
    Use a coin to unlock the fastener marked with a padlock.

 

Step 3 - Removing the brushbar

NB: This product has carbon fibre brushes. Take care if coming into contact with them,
as they may cause minor skin irritation. Wash your hands after handling the brushes.

  1. Rotate the end cap to the open position.
  2. Gently slide the large brushbar away from the floor tool.
    Remove the end cap from the brushbar.

 

Step 4 - Clear any debris

  • Carefully clear any debris from the brushbar.

 

Step 5 - Refitting the brushbar

  1. Slide the large brushbar back onto the floor tool, around the motor.
    The end cap should be in the open position as shown.
  2. Once in place, rotate the end cap back into the closed position.

 

Step 6 - Locking the brushbar end cap

  • Close the fastener by turning a quarter turn clockwise. Ensure that the fastener is
    fully turned and the base plate and the brushbar is secure.
  • Re-fit the cleaner head and test the machine.