Dyson Pure Cool Link Support - Low humming noise when turned off | dyson.co.nz
Dyson Pure Cool purifier Tower White/Silver

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Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

Low humming noise when turned off

Continuous monitoring

The continuous monitoring option is used for air quality, temperature and humidity data to be relayed to the machine and app at all times, even when you have turned the purifier off. The sensors have small fans that maintain airflow for continuous monitoring, but this should not cause any audible noise interference.

This will only happen when the machine is set on auto. To turn off auto mode, please select manual mode, either using the remote control or on the app.

Turn off the 'collect data when in standby' option. (The icon will turn grey when turned off). Save the change by pressing 'Done' at the top right of the page.

Continuous monitoring can now also be turned on/off by pressing the the 'Auto' button on the remote control for five seconds.

Retest the machine.