Dyson V11 Cordless vacuum support - Still cutting out | Dyson.co.nz
Dyson V11 Absolute Pro

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Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

Still cutting out

Check the bin inlet

Check the inlet at the front of the machine for any blockages and remove as necessary.

To minimize dust/allergen contact when emptying, encase the clear bin tightly in a dust proof bag and empty. Remove the clear bin carefully from the bag. Seal the bag tightly, dispose as normal.

Check the shroud opening

Hold the machine with the bin in a downwards position. Firmly push the red bin release button. The bin will slide down opening the bin base. The bin base will not open if the red button is not pushed down fully.

Check the opening on the cyclone shroud for any blockages. Remove as necessary

Close the clear bin by pushing the bin base upwards until the clear bin and bin base click into place.

Press and hold the trigger for 10 seconds.