Dyson V7 Support - Check the direct drive cleanerhead | dyson.co.nz
Dyson V7 Cord Free vacuum

Contact us

Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

Check the Direct-drive cleanerhead

Step 1 - Removing the Direct-drive cleaner head from the wand

  • Disconnect the cleaner head from the wand by pressing the release button.

 

Step 2 - Unlocking the brushbar end cap

NB: Beware of sharp objects when checking for blockages.

  • If you cannot clear an obstruction you may need to remove the brushbar.
  • Use a coin to unlock the fastener marked with a padlock.

 

Step 3 - Removing the brushbar

NB: This product has carbon fibre brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.

  • Gently slide the brushbar away from the cleaner head.

 

Step 4 - Clear any debris

  • Carefully clear any debris from the brushbar.

 

Step 5 - Refitting the brushbar

  1. Slide the brushbar back onto the cleaner head, around the motor. The end cap should be in the open position as shown.
  2. Once in place, rotate the end cap back into the closed position.
  3. Close the fastener by turning a quarter turn clockwise. Ensure that the fastener is fully turned and the brushbar is secure.
  4. Re-fit the cleaner head and test the machine.