Dyson Supersonic Support - My appliance turned off while in use | dyson.co.nz
Dyson Supersonic™ Fuchsia/Iron

Contact us

Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • help@dyson.co.nz
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

My appliance turned off while in use

This appliance has a thermal cut out safety device to prevent overheating. If your appliance cuts out, unplug it from the mains supply socket to reset and leave to cool.

Plug the appliance back in and retest.

Please note:

  • Maximum operating temperature in normal working conditions: 105°C.
  • Maximum thermistor temperature at safety shut down: 145°C.