Dyson Pure Cool Link Support - How to remove the purifier from your app | dyson.co.nz
Dyson Pure Cool purifier Desk White/Silver

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Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

How to remove the purifier from your app

Choose 'remove purifier' option in app settings

This will remove the purifier from your app. It will still be available for other users and will retain its settings.

Reset purifier

This will remove the purifier for all users and reset it to factory default. It will no longer be connected to your WiFi network. Press and hold the 'Standby ON/OFF' button on the base of the purifier for over 20 seconds to reset.