Dyson Pure Cool Link Support - Setting up the Dyson Link app | dyson.co.nz
Dyson Pure Cool purifier Desk White/Silver

Contact us

Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

Setting up the Dyson Link app

Check that the purifier is plugged in.

It must remain plugged in throughout this process.

Ensure your router is connected to the wall socket and you have good signal strength.

Download the latest version of the Dyson Link app from your device's app store or marketplace. The Dyson Link App is available on the Apple App Store for iOS devices and the Google Play store for Android devices.

NB: You will be unable to download the app if you are not running a compatible version of your phone/tablet's operating system. iOS 6 or later is required for iOS devices and Android 4.0 or later for Android devices.


If you are part way through the set up and have a problem, switch the purifier off, sign out of the app and start the process from the beginning.