Dyson Pure Cool Link Support - The app is stuck on 'looking for purifier' | dyson.co.nz
Dyson Pure Cool purifier Desk White/Silver

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Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

The app is stuck on 'looking for purifier'

Close down the app and restart

To fully close down the app in iOS, double click your device's home button and swipe the app upwards.

On an Android device you can fully close down the app in the recent applications menu.