Dyson DC65 Support - Hose and base | dyson.co.nz
Contact us

Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

The wand and the hose

Removing the wand and hose

  • Remove the wand from the machine as shown below.

diagram showing how to remove wand

  • Check the wand for blockages and any damage.

 

Check the wand and hose

  • Remove the hose from the machine as shown below.

diagram showing how to remove the hose

  • Check the hose for blockages and any damage.

 

Check the hose inlet

  • Check the hose inlet for blockages and any damage.

diagram showing how to check the hose inlet

Note: The hose inlet is located below the hose on the rear of the machine.

 

Checking the internal hose

  • Lay the machine on its front.
  • Undo the fastening screw using a cross head screw driver.
  • Unclip the red internal hose collar.

diagram showing how to unscrew the internal hose

  • Check the internal hose for blockages and any damage.

diagram showing how to check the internal hose

Note: Refit the internal hose collar and screw before continuing with further checks.

 

Checking the inspection port

  • Remove the clear bin from your machine by pressing the cyclone release catch as shown.
  • Lift up the clear inspection port cover and check for blockages in the channel and remove if necessary

diagram showing how to remove the cyclone and how to check the inspection port

 

Reassemble the machine

  • Reassemble the machine and test the suction from the wand and hose.

diagram showing how to refit the wand