Dyson Big Ballâ„¢ Support - Quick start guide | dyson.co.nz
Dyson Big Ball Origin

Contact us

Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • help@dyson.co.nz
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060

Quick start guide


Assembling your Dyson machine


  • Attach the hose to the hose inlet on the front of the machine.
  • Clip the hose to the rear of the wand handle.
  • Clip the wand handle to the extension tube.
  • Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.
  • Attach the floor tool to the extension tube.
  • Insert the tools into the holster and attach to the extension tube as shown below.


Using the extension tube


  • Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.



The accessory tools


  • Accessory tools can be fitted to the hose, wand handle or extension tube as required.


Using the suction release trigger


  • To reduce the suction pull the release trigger as shown below.

using the suction release trigger


Emptying the bin


Step 1 - Remove the clear bin and cyclone

  • Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
  • Press red button to release cyclone and bin from the machine.


Step 2 - Opening the bin

  • Push down on the red button to push the bin assembly down and clear the shroud.

NB: The bin base will not open at this point.


Step 3 - Emptying the bin

  • The bin base will only open when the bin assembly is fully pushed down.
  • Emptying carefully into a bag is recommended for allergy sufferers.


Do not wash the cyclone assembly or shroud.

Step 4 - Refitting the clear bin

  • Push the bin assembly up until it clicks into place.
  • Do not close the bin base at this point.


Step 5 - Close the bin

  • Close the bin base after the bin assembly has been clicked into place.


Step 6 - Reassemble the machine

  • Place the bin and cyclone back into place on the machine.