Dyson Big Ballâ„¢ Support - Check for machine blockages | dyson.co.nz
Dyson Big Ball Origin

Contact us

Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • help@dyson.co.nz
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

Check machine for blockages

Check the extension tube, wand handle and hose

  • Separate the extension tube from the wand handle by pressing the release catch on the hose.

 

  • Remove the wand handle from the hose by pressing the release catch on the wand handle.

 

  • Press the release catch and remove the hose from the machine.

 

NB: Beware of sharp objects when checking for blockages.

  • Check the extension tube, wand handle and hose for blockages; remove as necessary.

 

The cyclone, bin, duct and hose inlet

  • Remove the bin and cyclone assembly.

 

  • Check the cyclone, bin, duct grille and hose inlet for blockages; remove as necessary.

 

Rebuild and test the machine.