Dyson Big Ballâ„¢ Support - Removing blockages from Dual mode floor tool and Turbine head | dyson.co.nz
Dyson Big Ball Origin

Contact us

Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • help@dyson.co.nz
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060
 

Removing blockages from Dual mode floor tool and Turbine head

  1. Remove the floor tool from the extension tube by pressing the red release catch on the end of the floor tool.
  2. Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.
  3. Place your hand over the end of the extension tube and test the suction.

Is the suction strong or weaker than usual?