Dyson Big Ballâ„¢ Support - Cleaning the bin | dyson.co.nz
Dyson Big Ball Origin

Contact us

Our customer care team is available during the following hours:

  • Mon-Fri 8:30am - 5:00pm EST
  • 0800 397 667
  • help@dyson.co.nz
  • Dyson New Zealand, 6 / 99 Carbine Road, Mount Wellington, Auckland, New Zealand,1060

Cleaning the bin

Step 1 - Removing the clear bin and cyclone

  • Press red button to release cyclone and bin from the machine.


Step 2 - Open the bin base

  • Push down on the red button to push the bin assembly down and clear the shroud.
  • The bin base will only open when the bin assembly is fully pushed down.

NB: Emptying carefully into a bag is recommended for allergy sufferers.


Step 3 - Removing the clear bin from the cyclone

  • Press the silver button and pull down on the bin assembly to separate the bin assembly from the cyclone top.


Step 4 - Cleaning the clear bin

  • Clean the clear bin with cold water only.
  • Do not use detergents, polishes or air fresheners to clean the clear bin.
  • Do not put the clear bin in a dishwasher.


Do not wash the cyclone assembly or shroud.


Step 5 - Refit the clear bin

  • Ensure the clear bin is completely dry before replacing on the machine.
  • To reassemble the cyclone top and bin assembly align the spline on the cyclone top with the channel on the bin assembly.
  • Slide the bin assembly up onto the cyclone assembly.
  • Do not close the bin base at this point


Step 6 - Closing the bin base

  • Push the bin base up until it clicks into place.


Step 7 - Replacing the bin and cyclone

  • Place the clear bin and cyclone into position on the front of the main body.